Privacy Policy

Privacy Policy for FONESTECH

Effective Date: 2024-2025

At FONESTECH, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data. By interacting with our services, you consent to the practices described in this policy.

1.⁠ ⁠Information We Collect

We collect the following personal data when you engage with us in-store:

• Name

• Phone Number

• Email Address

We collect this information when you make a Instore purchase or request a repair, or otherwise interact with us.

2.⁠ ⁠How We Collect Your Data

We collect personal information directly from you in the following ways:

• During in-store purchases.

• When you provide your details for device repairs.

3.⁠ ⁠How We Use Your Data

We use the personal data you provide to:

• Process mobile phone sales and repairs.

• Offer you warranty services for your devices.

• Contact you regarding your device repair status or warranty-related matters.

4.⁠ ⁠Data Retention

We will retain your personal data only for as long as necessary for the purpose of warranty services, which is typically 2 years from the date of collection.

5.⁠ ⁠Sharing Your Data

We do not share, sell, or trade your personal information with any third parties. Your data is used solely for the purposes outlined in this policy.

6.⁠ ⁠Data Protection

We take appropriate measures to safeguard the personal data we collect, including physical, electronic, and managerial safeguards, to prevent unauthorized access, use, or disclosure.

7.⁠ ⁠Your Rights

As a customer, you have the right to:

• Request access to your personal data.

• Request the correction of any inaccurate or incomplete information.

• Request the deletion of your personal data (where applicable).

To exercise these rights or if you have any questions about how we handle your personal information, please contact us at [Insert Contact Information].

8.⁠ ⁠Compliance with GDPR

We are fully committed to complying with the General Data Protection Regulation (GDPR) for customers within the European Union. If you are in the EU, you have the right to:

• Access, correct, or delete your personal data.

• Object to or restrict the processing of your data.

For further details, please refer to the GDPR guidelines or contact us directly.

9.⁠ ⁠Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.